I have always had a problem with
the misuse of email. With email we have the greatest
database marketing tool in the history of mankind
and yet many marketers choose to abuse it as simply
"cheap paper". In old fashioned marketing you focused
on Reach & Frequency for success. We all know this
doesn't work any more and as we all know the marketers
who are not being successful are using email as
a cheap way to shout louder and shout more frequently.
The industry is in an uproar over the concept of
having to pay for premium (guaranteed) delivery.
Why? Probably because most have no way to determine
the value of their email .or their ROI thresholds
are so low that they can't make any money on their
Campaigns (you know I hate that word and the concept
behind it) Remember that Jerry Maguire memo .fewer
clients? More personal relationships? It got him
fired, but he was right. The same is true for email the
success of our industry depends on less email and
more investment in the relationship. I'm not endorsing
anything specific here with Goodmail or the AOL
program. I can't say if this will drive more success
for our mailers that choose to participate and experiment
with it. But I'm not going to dismiss it out of
had like so many have. The great thing about internet
marketing is that it's all transparent it's all
measurable. The goal of our clients is higher lifetime
value better relationships. I'm willing to support
experiments to see if having an email stamp helps
this cause.