| by Nick Usborne
March 28, 2006
Nothing gets the adrenalin pumping
quite like an AdWords campaign that delivers a strong
ROI.
Success brings a big grin on your face when you
realize you can invest more in the campaign, expand
the base of keywords, and make even more money.
The more you spend, the more you make.
It's a great moment, while it lasts.
But it doesn't last forever. There will come a
point when you hit a plateau. You have tested and
optimized different headlines, body text and ad
groups, you have adjusted the bid prices, and included
just about every related keyword you can imagine.
What Happens?
There a few things that can start to dilute the
impact of your campaign.
It may plateau because you have pretty much saturated
the niche audience you are appealing to.
You may also have hit the top when it comes to
a reasonable bid on your keywords. Should you increase
your bid to get yourself into top position every
time? Not necessarily. The cost per click in third
position may give you a positive ROI. But the extra
cents or dollars it would take to get you in the
number one spot, while increasing click-throughs,
might result in a negative ROI when you do the math
on cost per sale.
But perhaps the most troubling cause for finding
your campaign going flat is the impact of your competitors.
Many companies with affiliate programs find themselves
competing for their top keywords with their affiliates.
As a result, more and more affiliate contracts now
forbid bidding on the company's own domain, brand,
or product names.
However, this won't stop the affiliates of your
competitors. If a direct competitor has a strong
affiliate program, those affiliates will be competing
fiercely with you for the top few ad spots on search
results pages.
So what can you do?
How to Get Away from Those Competitors
Once you have a campaign that has plateaued or,
worst still, is sliding down the far side of the
bell curve, it's time to make some changes.
First, step back from that campaign and stop spending
more and more time on achieving ever-diminishing
returns.
Instead, start some new campaigns, with new landing
pages and some different keywords.
There are a couple of different approaches you
can take, either one of which will take you away
from that competitive hotspot.
You can go narrow, or you can go wide.
As an example, if your primary AdWords campaign
was focused on "cat health," you could
go narrow by starting a new campaign based on the
name or treatment of a specific cat ailment. It's
a narrower niche with a smaller search audience,
but would likely give you a better conversion rate.
Using the same example, you could go wide by finding
keywords relating to "pet health." It's
a broader audience; and though your conversion rate
might go down, you could make up for it in numbers.
Whether you go narrow, wide, or both, you'll be
working with new landing pages, some new keywords,
and new ads. To make the most of these new campaigns,
you'll want to go through that process of experimentation...testing
and optimizing until you have your headlines, text,
and keyword bids just right.
Hopefully, broadening your AdWords base across
more audiences and with a larger variety of keywords
will get you out of the sights of your most aggressive
competitors. For a while at least.
Fighting Fire With Fire
If you have a core campaign (such as your brand
name) that has been serving your company well but
is now under pressure from aggressive competitors
or affiliates, there is an equally aggressive tactic
you can try.
Whether Google will allow this practice to continue
remains to be seen. But several companies are using
it, with considerable success.
Here's the problem you face: While you have continued
to increase bids to maintain the top position on
your prized words, your competitors continue to
poach some of your traffic through capturing positions
#2, #3, #4, etc.
And here's a way to capture back some of that traffic
and shoulder your competitors out. Open a series
of new AdWords accounts (equal to the number of
positions you would like to capture). Now build
new landing pages for each and host them on different
domains.
In each new account write a different ad, and optimize
the three landing pages accordingly.
Now for the important part: Purchase the same keywords
and, since they are already doing well for your
original campaign, you should have a good idea of
where to start your bids.
Now run all four campaigns concurrently. Yes, you
are competing with yourself. And if your new campaigns
are as well optimized as your first, and with a
little bidding optimization you can successful capture
the top positions on each of your top search results.
One thing to watch out for with this tactic is
not to increase the bid prices as a result of your
own "competition."
Concluding Thoughts
If you want to beat the competition with AdWords,
the best thing you can do is never stand still.
When you get a campaign that is working well, don't
rest on your laurels.
Keep on testing, narrow and wide. Keep optimizing
and measuring. Maybe only one in five, or one in
ten, campaigns will work well for you.
But it's worth it.
If you just have one or two ads and landing pages
working for you, and you stop searching for more,
you're no longer a moving target.
Your competitors will find you, compete with you,
and dilute your ROI.
Never stop moving. Never stop trying something
new.
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